Tag Archives: Patient

When doctors address bad reviews, patient satisfaction can double

As healthcare becomes more consumer-centric, online reviews carry added weight. Negative reviews on sites like Yelp and others can drive patients to other providers, hurting bottom lines and damaging provider/hospital reputations. But there’s something doctors can do about it: address the negative reviews. A new Patientpop survey of 839 patients found that patients like it… Read More »

How an omni-channel approach can aid patient experience

Patient dissatisfaction often comes from wait times rather than from actual clinical care. In healthcare, the complete consumer experience is repeatedly overlooked as a critical component to building loyal, repeat visitors. With smartphones in hand, we’ve gotten used to receiving instant information and a seamless customer experience. Text messages and alerts telling us that a… Read More »

Patient who visited Burundi tested in Sweden as possible Ebola case

STOCKHOLM (Reuters) – A man is being treated in isolation at Sweden’s Uppsala University Hospital on suspicion of infection with Ebola after visiting Burundi, the regional authority said on Friday. The hospital’s chief medical officer said the young man had been in Burundi for around three weeks, and was exhibiting classic symptoms of hemorrhagic fever,… Read More »

How Montreal surgeons took apart and pieced back together the skull of a young hydrocephalus patient

On Nov. 5, a pediatric team led by Dr. Alexander Weil and Dr. Daniel Borsuk performed a 12-hour operation on a two-year-old girl with hydrocephalus at Montreal’s CHU Sainte-Justine hospital. They cut into the child’s scalp from ear to ear, removed her skull in pieces, drained nearly two litres of fluid from her brain and… Read More »

Philips and Augusta University Partner to Improve Patient Care: Interview with Philips CMO

A few months ago, we heard about how Philips and Augusta University Health are working together in a long-term partnership for the co-development of clinical solutions such as a hybrid operating room. To learn more about the partnership as well as the unique, hybrid operating room into which multiple technologies and procedures have been combined, Medgadget heard… Read More »