Tag Archives: Patient

How an omni-channel approach can aid patient experience

Patient dissatisfaction often comes from wait times rather than from actual clinical care. In healthcare, the complete consumer experience is repeatedly overlooked as a critical component to building loyal, repeat visitors. With smartphones in hand, we’ve gotten used to receiving instant information and a seamless customer experience. Text messages and alerts telling us that a… Read More »

Patient who visited Burundi tested in Sweden as possible Ebola case

STOCKHOLM (Reuters) – A man is being treated in isolation at Sweden’s Uppsala University Hospital on suspicion of infection with Ebola after visiting Burundi, the regional authority said on Friday. The hospital’s chief medical officer said the young man had been in Burundi for around three weeks, and was exhibiting classic symptoms of hemorrhagic fever,… Read More »

How Montreal surgeons took apart and pieced back together the skull of a young hydrocephalus patient

On Nov. 5, a pediatric team led by Dr. Alexander Weil and Dr. Daniel Borsuk performed a 12-hour operation on a two-year-old girl with hydrocephalus at Montreal’s CHU Sainte-Justine hospital. They cut into the child’s scalp from ear to ear, removed her skull in pieces, drained nearly two litres of fluid from her brain and… Read More »